If u would be banned u would have a pop up window that u are banned for x amount of time for y reason ask Vimal or Gakido they are banned daily
you cant create a char so, it doesn't seem to be direct X related.verify your files from the launcher.It seems to be your first time playing it from your PC too since you never said it was working before, so downlaod and install this too, you will need it.http://www.microsoft.com/en-za/download/details.aspx?id=34429