Under create there is a delete button, select the character you wish to delete then click that button. That character will go into meditation mode for 7 days then it will be deleted.
Um, that means you don't have any characters on that account. So unless you're trying to delete your account I guess I'm lost. o.0Or it could be your screen size is messed up? If some of it is cut off I suggest making any random toon real quick and going into the game to play with your screen resolution in the settings tab. Try going full screen or use preference and just make it a size that fits.