Epic Perfect World

Game Window Wont work.

Offline kenzky123

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I have finished the update and everything.. But when i click Start, The game window wont come up.. in short, nothing happens.. I've tried to restart the PC but it didnt work. Need help

Offline ☠EvilTouch☠

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create an exception for the EpicPW folder in your antivirus. for this i would suggest reinstalling the game so the antivirus accept the changes.
try running it as Admin, sometimes it helps.
clear the cache, temp files and the dns to make sure nothing is causing it to crash.

let us know if it worked.

Offline kenzky123

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im not really sure if it has something to do with the ANti-virus because, no alerts have popped up .. It only did this after the patch. Tried running also as administrator. nothing happened.

Offline ☠EvilTouch☠

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if the antivirus is blocking the elementclient.exe no errors will appear, the game wont just start cuz doesnt have permissions to do so. think on it as a green light / red light...no permissions no go lol

but if it doesnt work, try reinstalling the game, might be some corrupted file.
did u manual patch or normally via launcher??

Offline kenzky123

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I patched it via launcher..

Offline kenzky123

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One question. is Win32/OpenCandy one of the game's program? Cause i had a pop up asking if i would allow it..

Offline ☠EvilTouch☠

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as far as i know it isnt o.O

Offline Skylight

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Information on OpenCandy

http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?name=ADWARE%3AWIN32%2FOPENCANDY

You could also try manual patching the client if you haven't done so already.

As well as opening the client without the direct launcher

C:\EpicPW_Genesis\element

ElementClient (Application file)

Offline Agatio

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Disable your antivirus and click on patcher, then verify the files. When it ends, check if the game starts. If it does, enable antivirus back.

Offline kenzky123

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actually my anti-virus (bitdefender) have already expired before this happened.. so, is re-extracting the only way to make this work?