i can't log my ep

[AhmedZizo]

When I try to enter it I get this message

https://prntscr.com/t3c67z

telling me that there is a Error Help me pls

[Ranny]

its a bug thats affecting some people

try this https://panel.epicpw.com/resetstuck.php

if not then u may have to reinstall the client.

[Fade]

its a bug thats affecting some people

try this https://panel.epicpw.com/resetstuck.php

if not then u may have to reinstall the client.

neither solution will work, it's a corrupted character 

[Ranny]

neither solution will work, it's a corrupted character

okie dokie 

[Ranny]

When I try to enter it I get this message

https://prntscr.com/t3c67z

telling me that there is a Error Help me pls

to help desk https://epicpw.com/index.php?board=25.0

[AhmedZizo]

It didn't work, tell me that Charactercouldn't be found on this account!

[Rikku]

You need to post on the helpdesk. They can't help you if you don't.