i need help for back a my character

[Almus2016]

i need help for back my character MaRtiNa archer lvl 150 i see it in my account with other characters but when i take it appear this message "" Error retrieving character information for this account "" please anything can help me ? this character is in formula16 my other account

[Ranny]

can try to unstuck your toon here

https://panel.epicpw.com/resetstuck.php

[Almus2016]

i have try your link but i don't see back my character archer lvl 150 of name MaRtiNa , and i don't know why
please you can help me ?

[Ranny]

Since that didnt work, its best to start a new topic in helpdesk. Put as much information about your account here. A GM or dev can further assist you.

https://epicpw.com/index.php?board=25.0