Epic Perfect World

Elementclient.exe

Offline AylaWhoCares

  • Beginner
Can someone tell me why my game gives the error 'elementclient.exe has stopped working' when I try to enter the game?
I've tried everything from google and reinstalling but nothing helped so far. 

Offline Nea

  • Game Master
  • https://imgur.com/a/vsZDCYv
2. Game client won't open or crashes upon launch
- Install Microsoft Visual C++ 2013 Redistributable Package (vcredist_x86) and 2010 Redistributable Package 
- Install Microsoft Net Framework 4
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Install DirectX 9.0c by running dxwebsetup.exe file located in EPW/element/ directory and check again
- Reinstall your graphic card drivers and check again
- Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
- In the end restart your PC and check again