Logging into game client

[Blondie]

Its been a while since ive been on. Had to uninstall old version and redownload new version.  But anyways is my game client log in same as my account on website log in? Tried using email and username both on client with newly reset password and it tells me account information isnt correct.  Thanks for any tips/help with this issue

[yep]

Hello dear. Did you register on this page? 
https://panel.epicpw.com/register.php

[Blondie]

I think my old game accounts are all gone. Ive been gone for a long time.  Like more than a year. 

[yep]

You might be able to recover them by using this link:
https://panel.epicpw.com/recover.php

[Nea]

Characters still exist
If you can't recover the account at http://panel.epicpw.com/recover.php then post here: http://epicpw.com/helpdesk and we'll assist you in recovering the account

[Blondie]

i cant thank you enough.  it worked!!!