Epic Perfect World

Can't launch game: Error font\FZL2JW.ttf

Offline ragnarok19

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  • Member
Hi! I can't launch the game, and it says this:
Actually have 138v of the game, donno what to do.
Succesfully patched.
Help me please, thanks !

Offline ϟ

  • Support Member
  • Characters: Lunatic | Autumn
Are you opening the game from patcher or straight from element? Try verifying from patcher and see if that helps.

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Offline ragnarok19

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I'm opening the game from the patcher, I also try w/ elementclient and didn't work :(. The verification didn't detect anything wrong. 
Thanks for the reply 
Last Edit: Jan 10, 2016, 10:55 pm by ragnarok19

Offline ϟ

  • Support Member
  • Characters: Lunatic | Autumn
You can try and see if any of these options help.


3. Game client won't open or crashes upon launch
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Install DirectX 9.0c by running dxwebsetup.exe file located in EPW/element/ directory and check again
- Reinstall your graphic card drivers and check again
- Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
- Install Microsoft Net Framework 4
- Install Microsoft Visual C++ 2010 Redistributable Package (x86)
- In the end restart your PC and check again
- If it still fails, redownload / reinstall the client


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Offline Nyx

  • Support Member
  • ⚜Ivory was here⚜ #Chocolateisbest
sorry to bump in x.x

The font file has been corrupted.
Try downloading mine, and replacing your one - Download Here

At this address: 'Epic Perfect World\element\font'

Then reopen your game.
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If the error still appears then will have to follow ϟ message above.
Redownloading and reinstalling the client may be the most effective alternative :/
01.01.2016.♥