i really need help :(

[ieuhann21]

When i click the verify at patcher ? is it really patching or verifying nor not ?

[Three]

When you click verify it checks the existing files you have and fixes them if needed. If the purple bar on the left is filling and the one on the right moving fast and loading many times it's working. Verify is not the same as patching tho.

[ieuhann21]

i already done at patching the new update . and when i clicked start , the client didn't show up on my screen ? what will i do ? i really want to play this game

[Balnazar]

3. Game client won't open or crashes upon launch
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Install DirectX 9.0c by running dxwebsetup.exe file located in EPW/element/ directory and check again
- Reinstall your graphic card drivers and check again
- Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
- Install Microsoft Net Framework 4
- Install Microsoft Visual C++ 2010 Redistributable Package (x86) 
- In the end restart your PC and check again
- If it still fails, redownload / reinstall the client

Courtesy: Agation