Epic Perfect World

Graphics Card stopped working and has recovered.

Offline Nea

  • Game Master
  • https://imgur.com/a/vsZDCYv
According to the given information, I assume your Operating System is Windows 10. Which in that case its normal for you to have these kind of problems as Windows 10 is fairly new to the market and many hardware manufacturers didn't get a chance to update their products for compatibility yet.
Correct me if your Operating System is different :)
http://prntscr.com/84k75t

Offline Burdette

  • Former Administrator
I had same problem, changed HDD, tried xp, 7, 8 , problem still there, increased voltage, tried many drivers, but still crashed and about a week later the gpu died and I bought new one, then all good

Goldengate

I had same problem, changed HDD, tried xp, 7, 8 , problem still there, increased voltage, tried many drivers, but still crashed and about a week later the gpu died and I bought new one, then all good
Didn't you have something similar to Apple Protection Plan with your computer? They replace anything that is faulty...

Offline stephhh872

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i dont have windows 10, its windows 8.1. i just contacted acer and they said i should refresh my OS due to them thinking i have a corrupted OS file? i dont know if thats what is wrong but im going to hold off on doing so untill absolute necessary 

Offline stephhh872

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also this computer is not even 1 year old yet  :( 

Offline Burdette

  • Former Administrator

Offline stephhh872

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yeah, thats why im not wanting to do it, im just overly frustrated at this point. I play other games Guildwars 2, Elder Scrolls Online both work fine! why is it that PWI doesnt work!?!??!!?! i dont get it!

Goldengate

i dont have windows 10, its windows 8.1. i just contacted acer and they said i should refresh my OS due to them thinking i have a corrupted OS file? i dont know if thats what is wrong but im going to hold off on doing so untill absolute necessary
If I were you, I would reinstall Windows 8.1 with a new image. 
With a broken OS image, you would be vulnerable to; 
- security leaks
- viruses
- performance issues
If you really want to play the game, my best advice would be for you is to reinstall Windows 8.1.

Goldengate

yeah, thats why im not wanting to do it, im just overly frustrated at this point. I play other games Guildwars 2, Elder Scrolls Online both work fine! why is it that PWI doesnt work!?!??!!?! i dont get it!
Probably because of Corrupted game files, please redownload the client from http://epicpw.com/index.php?page=download and try again. Please don't use Google Chrome for downloading the game client.

Offline stephhh872

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ok, and i did download from chrome so MAYBE thats the problem after all. how do i reinstall 8.1 exactly? will try that if after installing game from internet explorer doesn't work

Goldengate

ok, and i did download from chrome so MAYBE thats the problem after all. how do i reinstall 8.1 exactly? will try that if after installing game from internet explorer doesn't work
Re-install the game first. Then later you can create a bootable Windows 8.1 Media from this link http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media. 
Screen-on instructions are very clear and more user friendly as it used to be :3 If you need help with finding your product key, just flip your computer over and try to find a blue sticker with random characters on it. They're usually under the battery slot :)
For reference ;)

Offline stephhh872

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awesome, thanks i will try both out! i appreciate the help and suggestions so much!!! will update you with info as soon as i can! 

Goldengate

awesome, thanks i will try both out! i appreciate the help and suggestions so much!!! will update you with info as soon as i can!
If you need help with anything, just comment here and I will try to help as fast as I can :)

Goldengate

Make sure you use the latest of version of WinRAR http://www.rarlab.com/download.htm (Scroll below to find the latest version, don't install beta versions as they are glitchy).

If your WinRAR version is already 5, you are good to go.