I will look into it. Since it's Egyptian IP... I could even ban it without checking. :D I would IP ban that country entirely to be honest.
And I just wanted to point out that there isn't anything like "hacking". People who lose their items lose them due to their own stupidity and deserve so by either giving out their logins / passwords away "to friends" or due to their greediness being fooled by free Gold promises. Who the hell would believe in this anymore?