getting this error message

[LadyRell]

getting this error message then game crashes anyone help

here try this

http://i1292.photobucket.com/albums/b567/Heather_Pirnie/error_zps6a1d283a.jpg

[Agatio]

Please check issue #7 from there: http://epicpw.com/support/known-issues-and-fixes/

Also this might be helpful for you: http://panel.epicpw.com/resetstuck.php

[LadyRell]

ended up deleting  client and reinstaling and revarifying i...it solved the problem