Epic Perfect World

Account Hacked

Offline midnytelace

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  • Member
i logged on the game to find that all the gear, mounts, flyers, supply and event tokens i'd saved were gone from all 4 of my lvl 150 toons...could you plz tell me what i need to do now. i've already changed my password on my acct. is there any way i can recover what i've lost? thank you so much for any help you can give me.

ign- MidnyteLace

Offline ☣EvilEye23☣

  • digitally dead
  • okokok
  • Characters: LightningI
An account shouldn't get hacked unless you've shared your information.
During your gameplay of Epic Perfect World, you agree that security of your account is YOUR responsibility, thus you are responsible for any actions which are done to or from your account. We have done everything to protect your account on our end. You also agree that giving out your login details will compromise the security of your account and you fully accept any consequences which may come of such. You are aware that in case of losing access to your account which was a result of giving out your login details, we will give you absolutely no support to help you recover your account or lost items.

I honestly don't think there is anyway to get your stuff back if you were truly hacked (I doubt it though, Epic PW isn't important enough for big time hackers xD).
LightningI—150 wizard
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  1 6  -  c a n a d a 

Online Mercy

  • Support Member
  • Characters: Storm, Demon, Heal, Mercy
You cannot get any of your items back, as there is no evidence of them actually being there.
Also, things like this should be posted on the helpdesk.

Offline Lolly

  • Forum Veteran
  • Love me or hate me babe.
If you gave your pass out it's your fault. The game even has a auto saying not to give out passes.

Lolly - 150 Ep | Pancake - 150 Wf | Crystal - 150 Ea
Sometimes it physically pains me to hold back my sarcastic comments.

Offline Sleep

  • avatar
  • Retired Game Master
  • A really saucy
  • Empathy is a dying art.
  • Characters: Sleep|Snooze|Opiate|Snore
  • Faction: EPW_Team
I asked you to post this in the helpdesk.

You don't want to exasperate GN Sleep  :pig-11: :pig-37:

Offline midnytelace

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i went to help desk and it posted here...i must have done something wrong :(