Not sure if you've gotten help, but maybe in the meantime while you wait for a response from GM you could look into creating a different account, so you can at least play the game.
"We do not fear the unknown, we fear that which we cannot control."
"One must remember to dream, when all else seams lost."
"If intelligence is not created, but learned, then to deny the intelligence of the world's creator, is to deny your own intelligence."
"To lose hope is to have stopped searching for an answer, that my be under your nose."
"Hold on to what you believe, despite what others may think, for in the end it may be all you have left."
"We were all made to be something, whether that something is good or bad, it is what you were intended to do. Do not under value your role."
