Epic Perfect World

Client Crashes Everytime I try Opening the Game

Offline starshot

  • avatar
  • Beginner
Everytime I press "Start" button 1 second after, game crashes.
I use windows 10, just downloaded the client and is up to date.
P.S: Sorry for opening 4 threads (marked the rest of 3 as "Solved"), I was receiving a error when I was trying attaching the image and I thought the thread wasn't created.

Last Edit: Mar 30, 2017, 01:27 pm by starshot

Offline Nea

  • Game Master
  • https://imgur.com/a/vsZDCYv
2. Game client won't open or crashes upon launch
- Install Microsoft Visual C++ 2013 Redistributable Package (vcredist_x86) and 2010 Redistributable Package 
- Install Microsoft Net Framework 4
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Install DirectX 9.0c by running dxwebsetup.exe file located in EPW/element/ directory and check again
- Reinstall your graphic card drivers and check again
- Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
- In the end restart your PC and check again
- If it still fails, redownload / reinstall the client