Which web browser are you using? Regardless of that answer, try this: (should work with all current/updated web browsers (I.E. IE 11, Edge (w10 exclusive), Mozilla Firefox & Google Chrome) as far as I'm aware of.) Right-click on the manual patch link, click on save as, and save that to the same directory as where Epic is located. Open Epic, click NO/Cancel on EVERY pop up that comes out, until you're able to click on the manual button. Once you're able to do that, do so, and select the freshly downloaded cup. Hopefully, everything works for you and you have no further issues.