Epic Perfect World

toon failiur or something when i try load toon

Offline deathtoall

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every time i try and laod any other toon exept my main character it works but when i try to laod my main character it kicks me from my game saying fail to log nothing els what can i do as all of my most important items and things belong on this character ? please help its very annoying

Offline Agatio

  • Game Veteran
What is the character name with this problem?

Offline deathtoall

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plague when i click on her to load her it kicks me off game . then when i log back in ot game and click on her it works for a few seconds then kciked of game again . 

Offline Agatio

  • Game Veteran
Please check these solutions:

2. Game client crashes upon logging your toon
- Go to http://panel.epicpw.com/resetstuck.php to move your toon to the safe spot
- Solution above might not be permanent - in this case go to EPW/element/userdata and delete systemsettings.ini file and Layout folder - start client and check again

- Add the game directory to your antivirus exception list
- If problem still persists, click Verify button on patcher and check again
- Finally if the problem will still persist, it means that the client is corrupted. In this case please redownload / reinstall the client