Epic Perfect World

Game crashes at character selection

Offline elvie

  • avatar
  • Member
Hi,
I'm a new player at epic, I downloaded your full client awhile ago. and the game patched was ok
after update was completed, I started the game, enter usename and password
then I got a message elementclient.exe stopped working - > closing program

Here is where it got funny though
If I open another client from another private PW server, and then starts up epic pw client, elementclient.exe does not crash and I can play normally

so, I really need a solution
can you help me plzzz

thx in advance

Offline ☠EvilTouch☠

  • Game Master
  • Suns Wars Addict
  • DreamyTouch
  • Characters: EvilTouch
  • Faction: Flower_Team
Did you try adding the EpicPW folder tot he antivirus exception list and then reboot ur pc ?
Hi,
I'm a new player at epic, I downloaded your full client awhile ago. and the game patched was ok
after update was completed, I started the game, enter usename and password
then I got a message elementclient.exe stopped working - > closing program

Here is where it got funny though
If I open another client from another private PW server, and then starts up epic pw client, elementclient.exe does not crash and I can play normally

so, I really need a solution
can you help me plzzz

thx in advance
I have no clue on how to fix technical issues but I wish you the best of luck and hope to see you in game :)
( ͡° ͜ʖ ͡°)

Offline kitcat666

  • Member
  • Characters: Kiarana, Anikita
  • Faction: Arch Enemy
Hi,
I'm a new player at epic, I downloaded your full client awhile ago. and the game patched was ok
after update was completed, I started the game, enter usename and password
then I got a message elementclient.exe stopped working - > closing program

Here is where it got funny though
If I open another client from another private PW server, and then starts up epic pw client, elementclient.exe does not crash and I can play normally

so, I really need a solution
can you help me plzzz

thx in advance
i had similar problems after the server went down for three days, i reinstalled the client and it worked perfectly fine after that. hope you get it fixed soon :) 

Offline yroc00

  • Pain
  • Characters: Pain_killer
  • Faction: ⭐️Amatsu⭐️
Hi,
I'm a new player at epic, I downloaded your full client awhile ago. and the game patched was ok
after update was completed, I started the game, enter usename and password
then I got a message elementclient.exe stopped working - > closing program

Here is where it got funny though
If I open another client from another private PW server, and then starts up epic pw client, elementclient.exe does not crash and I can play normally

so, I really need a solution
can you help me plzzz

thx in advance

Add it to exceptions for your antivirus.  I had something similar, except it would crash after was in game.
After adding it, it works fine. Hope to see you in game soon and I hope I helped😬

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