Epic Perfect World

Help : Voting Gold does not arrive in my account

Offline jhezronald

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Hello Admin

Please help me i keep voting but the gold does not arrive in my account.

Username: jhezronald
char name: boogle


Force log out of the game, and force log back in. Wait 15 minutes without switching characters OR logging off; if nothing happens AFTER 15 minutes, post on the Helpdesk.

Offline jhezronald

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Still  nothing happen, the gold does not arrive to my character .

i hope this will be fix because i planning to buy  a event gold.


Offline Zoey

  • Support Member
  • Naeem ♡
  • 26 ♡ 03 ♡ 14
  • Characters: Zoey | Lana | Scintilla | April
Are you certain that nobody else has voted from the same IP? It could prevent the gold from arriving.
Did you vote without getting any errors/issues? Did you make sure you entered the captcha? Also, do you get the countdown on the voting site afterwards?
Kill the boy, Jon Snow
And let the man be born.

Offline jhezronald

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Yes i voted using different IP and different Computer
And i vote without getting any error. and i did not received any error and there is a countdown of 6 hours after i vote.
i voted 2x yesterday and 2x today but i did not receive any gold.

Please help me.

Thank you

PS. please see my attached file for screenshot of voting countdown.

Last Edit: Apr 03, 2016, 09:55 am by jhezronald, Reason: attached a screenshot

Online Agatio

  • Developer
  • Epic Perfect World
  • Profile picture by 𝑀𝒶𝓇𝒾
Hello. I see only one vote made on that account (on two toplists). So you should have 4 Gold on your account. Please check now.