Epic Perfect World

help my element client automatic shutdown

Offline Fiya

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my elementclient automatic shutdown when i start game.. i use windows 10 can u help me?

Angelica

3. Game client won't open or crashes upon launch
- Add the game directory to your antivirus exception list
- Start the game from patcher and click Verify button, then once process finishes, check again.
- Install DirectX 9.0c by running dxwebsetup.exe file located in EPW/element/ directory and check again
- Reinstall your graphic card drivers and check again
- Update your Windows (if your system is outdated it might be missing some libraries required to run the game)
- Install Microsoft Net Framework 4
- Install Microsoft Visual C++ 2010 Redistributable Package (x86)
- In the end restart your PC and check again
- If it still fails, redownload / reinstall the client

Did you try all of these?

Offline Fiya

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i use pw 1.5.2 client sir.. and still cant play

Angelica

i use pw 1.5.2 client sir.. and still cant play
Did you by any chance download the wrong server, like PWI? EPW uses 1.5.1
Also, you can't patch other versions to EPW, so you need to download the client directly:
http://epicpw.com/index.php?page=download