Error When Trying to Open EPW

[kopicino98]

I open EPW then it Error and if i click OK it will automatic CLOSE .. I Dont Know why i already fixit it but still cant solve this problem.. I need your help admin to solve this problem

Character Name : KniGhtX

[Agatio]

Try this

2. Game client crashes upon logging your toon
- Go to http://panel.epicpw.com/resetstuck.php to move your toon to the safe spot
- Solutin above might not be permanent - in this case go to EPW/element/userdata and delete systemsettings.ini file and Layout folder - start client and check again
- If problem still persists, click Verify button on patcher and check again
- Finally if the problem will still persist, it means that the client is corrupted. In this case please redownload / reinstall the client

[kopicino98]

Thanks it very helpful

[deiaanjos]

I was trying to enter the dungeon 79 and did not know what was to come straight off the map just by teleporter, is now appearing in the error log.
(fui tentar entrar no calabouço 79 e nao sabia que estava desativada para entrar direto pelo mapa  apenas por teleporter,agora fica aparecendo o erro ao logar)

https://imageshack.us/i/p8tZiaPzp
https://imageshack.us/i/exUiCdqCj

[Agatio]

The steps written in my previous post should solve your issue.

2. Game client crashes upon logging your toon
- Go to http://panel.epicpw.com/resetstuck.php to move your toon to the safe spot
- Solutin above might not be permanent - in this case go to EPW/element/userdata and delete systemsettings.ini file and Layout folder - start client and check again
- If problem still persists, click Verify button on patcher and check again
- Finally if the problem will still persist, it means that the client is corrupted. In this case please redownload / reinstall the client

[deiaanjos]

ty very much =)